Final Project
Create a trouble ticket system for IIT. A database is used to store users and tickets.
• Login.java: Login GUI authenticates both admin and regular users in the system. USER LOGIN: joe, user and ADMIN LOGIN: admin, admin1
• Tickets.java: Use to open, view, delete, and edit the tickets in the system.
• Dao.java where Dao stands for Data Access Object. This will allow for database connectivity and CRUD (Create Read Update Delete) like operations including insert, update, read, and delete tickets.
• ticketsJTable.java incorporates JTable structure and data
The user has access to basic functionality including inserting and viewing tickets, while admins can additionally update and delete tickets. The functionality of closing a ticket is incorporated into the status of updating a ticket.