Google Appscripts with Exotel

Here’s a list of use-cases that can be deployed using Exotel and Google Sheets

• Missed call
• Capture DTMF codes entered by the user and store them against the customer’snumber
• Customer feedback (where customer has to give a rating between 1 to 10)
• Dynamic Greeting
• Extension-based routing
• Condition-based routing with Switch Case applet
• Automated Call Campaign
• Automated Call Campaign and collect customer feedback/survey

This repo has code samples to help one do the above mentioned

You may refer to 4 COOL USECASES YOU CAN IMPLEMENT USING EXOTEL & GOOGLE SHEETS for detailed steps to do the same